- Samsung last week unveiled its first foldable smartphone, the Galaxy Fold.
- The Galaxy Fold is the most expensive smartphone Samsung has made. It starts at $1,980.
- The phone features many technological innovations but carries a lot of risk for customers as well.
Samsung’s $2,000 foldable smartphone, the Galaxy Fold, has been turning heads since its unveiling last week.
Foldable phones are the hottest phone trend in 2019, which perhaps isn’t too surprising. Before smartphones became mainstream in the late 2000s, foldable “clamshell” phones like the Motorola Razr dominated the marketplace with their compact designs.
The Galaxy Fold harks back to that era of flip phones: You can use the Galaxy Fold’s 4.7-inch display with one hand, but the phone can open up into a 7.3-inch tablet-like display.
Having a new smartphone design, after over a decade of the same rounded rectangles over and over again, is obviously exciting. But buying the Galaxy Fold when it becomes available in select regions on April 26 is a risky prospect.
The Galaxy Fold is not a small investment. At $1,980 to start, it’s two to three times the price of a normal smartphone.
Smartphones are already extraordinarily expensive, and that’s mainly due to the one-upmanship by Apple, Samsung, and other tech giants to make the best phones each year. The a yearly competition has gotten more intense since the $1,000 iPhone X was unveiled in 2017.
Not only is the Galaxy Fold a lot of money up front for a smartphone — but repairs could turn out to be costly as well.
We have no idea about the repair process for the Galaxy Fold just yet, but a lot could go wrong.
Its front screen, inside display, or hinge could break. One of its five cameras could malfunction. And if even one of those things goes wrong, it’s unclear what the next steps will be for customers.
Samsung doesn’t have the same kind of retail footprint that Apple does, so it would most likely mean mailing in your device for repairs.
Are you willing to pay $2,000 for a phone that, if it breaks, you could be without for several weeks?
Also, would you be ready to pay the hefty cost of the repairs? Given all of the new technology in this phone, replacement parts are unlikely to come cheap.
Here’s how much Samsung charges for repairs on its current phones that are out of warranty — expect steeper pricing for the Galaxy Fold.
You could also enroll in Samsung’s version of AppleCare, called Premium Care, which costs $12 a month. With that, repairs for accidental damage will cost only $99 on current phones; it’s unclear whether prices will change for the pricier Galaxy Fold.